Getting started

Everyone

Getting started

Create an account

When you sign up, choose how you’ll use CourtIQ:

One account is enough for a whole family. Parents use their own account to register themselves and any junior players they look after.

Join your club

There are two ways in:

  1. With an invite link or code (instant). Your club may send you a link or an 8-character code. Open the link, or enter the code under Find your club, and you’re in straight away.
  2. Pick your team from the list. Under Find your club, search for your club’s name or town, open it, choose your team and tap Ask to join. You can add a message, such as who’s joining and their age. A club admin or the team’s coach approves the request, and we email you when they do. Until then, the request shows under Your clubs → Waiting for approval, where you can cancel it.

The list shows only club names, towns and team names, never players. Some clubs choose not to appear in it; for those, ask the club for its invite link.

After you’ve joined, register your players (see Registering players). If you picked a team when you asked to join, you’ll be offered to add the player to that squad.

Already have an account? Open the invite link and choose I already have an account, or sign in and go to Your clubs → Find your club.

Add CourtIQ to your phone

CourtIQ works in any web browser, and you can also add it to your home screen so it opens like an app.

Pages you’ve opened recently still show if you lose signal at the side of the court. Anything you change needs a connection.

Finding your way around

The bar at the bottom of the screen has:

Tab What’s there
Home Anything that needs doing (fees due, renewals), your next five events with availability buttons, and the latest news
Calendar Every match, training session and social event for your teams
News Announcements from the club and your teams
Players The players you’ve registered, plus your squads if you coach
Admin Club management (club admins only)

Belonging to more than one club

If you’re in several clubs (for example you play for one and your child plays for another), use the same account for all of them. Tap the club name at the top of the Home screen (or the logo on any page) to see Your clubs and switch between them. Each club only ever sees its own players, events and news.

Your account

Your clubs → Account and email settings is where you change your password and choose which emails you get. Forgotten your password? Tap Forgot password? on the sign-in page. See Your account and emails.

Signing out

Tap Sign out in the top corner. On a shared phone this also clears the pages saved for offline use.