Club admins

Club subscription and billing

CourtIQ is free for players and parents. Clubs pay a monthly subscription, which covers everyone in the club. The current price is shown when you create a club and on the Billing page.

Free trial

When you create a club you add a card through Stripe, our payment provider. You get a 14-day free trial, and the first payment is taken when it ends. Cancel before then and you won’t be charged. CourtIQ never sees your card details.

If you close the payment page without adding a card, your club is saved but stays locked. Open Billing and tap Start 14-day free trial to carry on.

Each club gets one free trial. If you cancel and come back later, the subscription starts straight away.

Managing your subscription

Go to Admin → Billing. You’ll see the subscription status, the days left in your trial or the next payment date, and Manage billing, which opens Stripe’s secure page where you can:

• update your card;
• download invoices and receipts;
• cancel the subscription. It stays open until the end of the period you’ve paid for (or the end of your trial), then the club locks.

If a payment fails

If a payment fails or the subscription ends, the club is paused straight away:

• Admins are taken to Billing and get an email. Tap Update card and pay to unlock the club immediately.
• Everyone else sees that the club is paused and should contact a club admin. They can still use any other clubs they belong to.
• Nothing is deleted. Players, payments, teams, events and news are all still there when the club unlocks.
• While paused, the club doesn’t appear in the team list, nobody new can join, and its events drop out of people’s subscribed calendars.

Deleting your club

Deleting your club (Admin → Danger zone) cancels the subscription straight away. The current month isn’t refunded.